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Infosysta is an Atlassian Solution Partner and a provider of Atla= ssian Verified apps (add-ons) on top of Atlassian products (on-cloud and on= -server).
Each Client will be able to download or subscribe to our Atlassian apps = directly from Atlassian Marketplace.
For subscriber's cloud apps, only the app files (code-lines) are physica= lly located on our servers in a dedicated, locked cage at our data center p= artners. Our data center partners provide power, network and backup service= s. Infosysta owns the servers and is responsible for provisioning, monitori= ng, and managing the servers, and for providing support to Infosysta cloud = apps subscribers.
Infosysta, and through its Atlassian apps, does not store client data on= local servers. All Data are stored and fetched for display only on Infosys= ta apps.
For Mobile for Jira, Outlook To Jira and Google To Jira, data = are retrieved from Atlassian instance used by the Client via Webservices (A= tlassian authorized APIs) for display only on iOS or Android devices. Data = are not stored on a local database or on a the device itself.
Clients are invited to connect via SSL protocol to ensure data encryptio= n between the server and the end-user.
For Mobile for Jira and Outlook To Jira, only username and password= s and avatars are stored and cashed locally (on the end-user device session= ) for a better user-experience. Nothing is stored on Infosysta servers.
For our other apps, data are being stored on client instances and not on= Infosysta servers.
For the management of our apps on-cloud, access to the data centers is l= imited to authorized personnel only, as verified by bio-metric identity ver= ification measures. Physical security measures include: on-premises securit= y guards, closed circuit video monitoring, man traps, and additional intrus= ion protection measures.
Our data centers are located in London, UK.
For the Atlassian Apps installed on-server (on client servers), the data= is fully owned by the client and nothing is stored on Infosysta servers.= p>
Our global support team maintains an account on all cloud systems and ap= plications for the purposes of maintenance and support. This support team a= ccesses hosted applications and data only for purposes of application healt= h monitoring and performing system or application maintenance, and upon cus= tomer request via our support system. Infosysta Teams does not have any acc= ess to application data stored on Atlassian instances using Infosysta Apps = (add-ons).
Infosysta operations team monitors the cloud platform 24x7 from operatio= n centers in London, Paris, Beirut, Cairo & Dubai from system only side= .
Infosysta understands the importance of ensuring the privacy of clients = information and is fully compliant on not storing locally or on its own ser= vers any personal information of our clients.
Atlassian Apps are being plugged on top of Atlassian instances (on-cloud= and on-server).