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  1. The frontend of the application initiates a call to the backend, ex: http://localhost:[appport]/serverInfo
  2. The backend then connects with Jira using OAuth 1.0 or Basic Auth in the case of Jira DataCenter or API Token Auth in the case of Jira Cloud, ex: https://youCompanyJira/rest/api/2/serverInfo
  3. Jira will process the API call and return the response to the backend
  4. The backend will validate the response and return it to the frontend


Note

Our app utilizes user analytics to help us understand app usage patterns, identify the most frequently used features, and track user interactions within the app.

For analytics, we use MixPanel, a tool similar to Google Analytics. If you prefer not to participate, you can easily opt-out by deactivating analytics in the add-on settings. For detailed steps, please refer to this link.