What does Microsoft Outlook for Jira COM Addin consist of?
- Frontend App that the user interacts with
- Backend App that the Frontend App interacts with to get data from Jira
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The COM add-in operates solely within your network. It establishes a direct connection between your Outlook and your Jira instance, without interacting with Infosysta's servers. |
How does the COM Add-in connect with Jira?
As per the diagram above it works as below
- The frontend of the application initiates a call to the backend, ex: http://localhost:[appport]/serverInfo
- The backend then connects with Jira using OAuth 1.0 or Basic Auth in the case of Jira DataCenter or API Token Auth in the case of Jira Cloud, ex: https://youCompanyJira/rest/api/2/serverInfo
- Jira will process the API call and return the response to the backend
- The backend will validate the response and return it to the frontend
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Our app utilizes user analytics to help us understand app usage patterns, identify the most frequently used features, and track user interactions within the app. For analytics, we use MixPanel, a tool similar to Google Analytics. If you prefer not to participate, you can easily opt-out by deactivating analytics in the add-on settings. For detailed steps, please refer to this link. |