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titleWhen to use SSO | Login using Web

If your Jira instance forwards to other apps to login as Microsoft ADFS, OKTA, OneLogin, Google Login... or your Jira instance requires 2FA (Two Factor Authentication) or MFA (Multi-Factor Authentication) then you need to use SSO | Login using Web this will redirect you to your company's SSO solution where you can login as you usually do from the browser, and after a successful login, you'll be redirected to Mobile for Jira (no further steps are needed)


Follow these steps in case you're using "Login"

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titleJira Cloud Login Steps
StepsInstructions
1

Add your Jira Cloud URL and click on Login

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2

Enter the email that you usually use to access the Jira Cloud Instance

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3

In case you already have an API Token you can use it and click on Login, if not generate one by clicking on Generate Token

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titleSteps to Generate API Token
  1. Once you click on Generate Token you'll be taken redirected to Manage Tokens page
  2. In case you're redirected to the Atlassian Jira Login page, add your credentials and login
  3. Click on the Create API Token button
  4. Give a name to that token (ex: DesktopAppForJiraMobileForJira) and click on on Create
  5. Copy the Token and save it in a place to be used later, and then paste it
  6. Close the Generate Token to return back to Mobile for Jira
  7. Paste the copied Token in the Token field in the Desktop App for Jira
  8. Click on Login

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Congrats! Good to go & start using the app


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titleJira DataCenter Login Steps
StepsInstructions
1

Add your Jira DC URL and click on Login

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titleHow to know my Jira DataCenter URL

Access Jira from the web, and look into the URL field, it is similar to the examples below examples:

https://jira.yourcompany.com/Jirajira

https://jira.yourcompany.com

https://yourcompany.com


If you didndon't know whats your Jira DC URL ask your IT or Jira Admin

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2

Enter the your Username & Password that you usually use to access the Jira DC Instance

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3

In case you already have an PAT (Personal Access Token) Token you can use it and click on Login, if not generate one by clicking on Generate Token

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titleSteps to Generate API Token
  • Once you click on Generate Token you'll be taken to Personal  Access Token page

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  • Click on the Create Token button

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  • Give a name to that token (ex: DesktopAppForJira), disable Automatic expiry and click on Create

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  • Copy the Token and save it in a place to be used later, and then paste it in the Token field in the Desktop App for Jira
  • Click on Login

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Congrats! Good to go & start using the app


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