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If your Jira instance forwards to the built-in Jira login solution and doesn't ask for 2FA (Two Factor Authentication) or MFA (Multi-Factor Authentication) | Expand |
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| title | Jira DataCenter Example |
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step-by-step guidance after you click on Login |
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| title | When to use "SSO | Login using Web" |
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If your Jira instance forwards to other apps to login as Microsoft ADFS, OKTA, OneLogin, Google Login... or your Jira instance requires 2FA (Two Factor Authentication) or MFA (Multi-Factor Authentication) then you need to use SSO | Login using Web this will redirect you to your company's SSO solution where you can login as you usually do from the browser, and after a successful login, you'll be redirected to Mobile for Jira (no further steps are needed) |
Follow these steps in case you
're using clicked on "
Login"
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| title | Jira Cloud Login Steps |
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| Steps | Instructions |
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| 1 | Add your Jira Cloud URL and click on Login 
| | 2 | Enter the email that you usually use to access the Jira Cloud Instance 
| | 3 | In case you already have an API Token you can use it and click on Login, if not generate one by clicking on Generate Token | Expand |
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| title | Steps to Generate API Token |
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| - Once you click on Generate Token you'll be redirected to Manage Tokens page
- In case you're redirected to the Atlassian Jira Login page, add your credentials and login
- Click on the Create API Token button
- Give a name to that token (ex: MobileForJira) and click on Create
- Copy the Token and save it in a place to be used later
- Close the Generate Token to return back to Mobile for Jira
- Paste the copied Token in the Token field
- Click on Login
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| | 4 | Congrats! Good to go & start using the app |
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