To login successfully through Mobile for Jira, you need to follow the below steps
Step#1: To check before Login
Ensure Internet Connectivity: Confirm you are connected to the internet via Wi-Fi or Mobile Data.
Access to Internal Systems: If the Jira is hosted internally, connect to your company’s network and verify access through a browser.
Proxy or Certificate Requirements: If the network uses a proxy or certificate authority, coordinate with your IT department to configure your device appropriately.
VPN Configuration: For networks requiring VPN access, ensure you have the correct VPN setup by consulting with your IT administrator.
Step#2: Locate your Jira URL
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Jira URL is the link you use in the browser to access your Jira instance |
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Step#3: Login into the App
Now you've located your Jira URL, and you need to know whether to click on Login or SSO | Login using Web
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If your Jira instance forwards to the built-in Jira login solution and doesn't ask for 2FA (Two Factor Authentication) or MFA (Multi-Factor Authentication)
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If your Jira instance forwards to other apps to login as Microsoft ADFS, OKTA, OneLogin, Google Login... or your Jira instance requires 2FA (Two Factor Authentication) or MFA (Multi-Factor Authentication) then you need to use SSO | Login using Web this will redirect you to your company's SSO solution where you can login as you usually do from the browser, and after a successful login, you'll be redirected to Mobile for Jira (no further steps are needed) |
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