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• Open the App

• In Enter JIRA URL Field enter your Server URL (ex:infosysta.com)
  
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• After that press login button. Login view will appear

• Enter your Username and Password
  
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1.1.2 Cloud Login

• Open the App

• In Enter JIRA URL Field enter your Cloud URL (ex: infosysta-add.atlassian.net)
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• After that press login button. Login view will appear

• Enter your Email and press Next
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• If you are Admin then you will be redirect to WebView to Login
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• Else if you are Customer then Password field will Appear. Enter your Password and press Login
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1.2 SSO Login

• Open the App
• In Enter JIRA URL Field enter your URL that you use in Web. The URL should start with HTTP/HTTPS (ex: https://css.infosysta.com).
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• Press Single-Sign-On Button, you will be redirected to WebView to Login

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2- Portal Page
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2.1 Switch sites in case of Refined Theme

If you have Refined theme for Jira Add-on and you have sites then below how will display so you can switch between them

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2.2 View Announcements

Below how Announcements added in Help center will appear in header of Portal screen

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3- Two ways to search for KB knowledge articles

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Suppose you received a notification, then when you press on it details screen will open

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7- Request List Screen

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7.1 Filters and search

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• In order to filter Requests check below filters
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• Choose any filter and the list will update accordantly

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• Swipe the list to the left to view some actions

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7.3 Share Link Action

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• From Request list view
• Press on the section pointed in below image

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• Transition list will appear

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8.2 From Request list, on swipe (More action)

• Swipe the view to the left
• Press on More

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• Transition list with some actions should appear

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8.3 From Details Screen

• From the vertical ellipse at the top
• In Detail screen press on vertical ellipse

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• Transition list with some Actions will appear

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• In Detail screen press on Status section

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• Then transition list will appear

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9. Notifications screen

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10. Details Screen

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List of all details and assigned data

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10.2 Activities section

• List of comments
• List of Approvals actions

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11. Add Comment

• From Detail screen press on Activities section
• And then press on the FAB icon

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• After that Add comment will appear

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• Add your comment and press Submit
  

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• Swipe list to the left
• Press on More action, action list should appear.

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• And you can then enable or disable Notifications for specific Request

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• Enter Detail screen
• Press on the Vertical ellipse

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• And you can then enable or disable Notifications for specific Request

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• Swipe list to the left
• Press on More action, action list should appear

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• And then user can share this request with users

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• Enter Detail screen
• Press on the Vertical ellipse

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• And then user can share this request with users

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14. Settings

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14.1 Enable / Disable Notifications

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