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• In portals press on What do you need help with?
• Below screen will appear so you can search for confluence articles and Request Types
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3.2 Search from Request type screen

• In request type screen press on What do you need help with?
• Below screen will appear so you can search for confluence articles and Request Types
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4- Request type screen

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5- Create Issue

• Select a specific portal from Portal screen
• Then select the request type you want to create issue on
• After that create screen will appear that contains different fields
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• Fill fields with data and then press Create. Detail screen with the issue created will appear
  

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Suppose you received a notification, then when you press on it details screen will open
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7- Request List Screen

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