4.5.0-iOS- SLA’s is important for your customers as it is important for your agents, that’s why we’ve supported SLA feature provided by "Extension for Jira Service Management"
- Sometimes you need to announce an event or an important change, for that reason we supported the announcements feature provided by Refined Theme
- Documentation links in request type description are important for the customer to get more info, that’s why we make them clickable within the app
- Help and more instructions are now viewable in create screen also
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