Versions Compared

Old Version 2

changes.mady.by.user Ali El Hajjar

Saved on

compared with

New Version 3

changes.mady.by.user Ali El Hajjar

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

When an email matches your rule, the corresponding project and issue type will be pre-selected in the Create screen.

Quick Steps

Step #

Action

1

Go to the Settings screen, open Rules, and click Add New Rule


2
  • Enter the Rule title
  •  then enter either emails or domains (comma separated), 
  • Once done, click Next.

     

Hint:

3

Select the desired Project, Issue Type (and Request Type),

then click Submit


4

Select the created rule so it will be activated.


5

Now, when you open the Create new page, → if the sender's email or domain matches a selected rule, → the corresponding Project and Issue Type. will be automatically selected.