...
| Note |
|---|
The 'Use request type fields' toggle is only available for Service Desk Projects on Cloud when you are logged in as an agenta Jira Licensed User. |
Step # | Action | ||
|---|---|---|---|
| 1 | Login to your Cloud instance | 2 | Go to the Create Screen |
| 42 | Select a Service Desk Project | ||
| 53 | Click on the 'Use request type fields' Toggle | ||
| 64 | Once the toggle is checked, the view will be directly switched to the service desk portal view, and the fields will be updated |
...