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Overview

After selecting an e-mail, you can view all the issues created from that e-mail. You can also perform various actions on the viewed issues, such as log time, add or remove assignee, and watch or unwatch an issue.

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The View issues screen will give you a list of issues, with the following information:

  • Issue type
  • Summary
  • Issue #
  • Assignee
  • Priority
  • Status


Quick Steps

Step #

Action

1Select an email from your Gmail account
2Go to the View related Issues screen
3All issues related to the selected e-mail will be visible by sender or by email
4Perform quick actions (add/remove assignee, watch/unwatch, log work) by clicking on the action icon


  • Select View related Issues

                 


  • Perform quick actions by clicking on the option you want from the issues list

         


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