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This article is written to help users clear Cache and Data for Mobile for Jira Service Desk JSMobile - Service Management Portal.

Step-by-step guide

1. iOS:
   1. Tap Delete App, then head to the App Store to re-download it.

   2. Step 1: Go to Settings > General > iPhone Storage. Scroll down to the list of apps and tap on o JSMobile - Service Management Portal to clear.

   3. Step 2: Next, tap Delete App. Tap Delete App again to confirm.

   4. Step 3: If you want to reinstall the app (without the documents and data you’ve just deleted), go to the App Store and reinstall it.
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2. Android:
   1. Open the Settings application on your device.
   2. Head Over to Apps Menu
   3. Choose Installed Applications
   4. Find JSMobile - Service Management Portal to Clear the App Data of
   5. Select it, Move to the Storage Tab
   6. Hit Clear App Cache
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   Android:
   1. From your Android device click on settings.
   2. Click on Apps.
   3. Click on Mobile for Jira Service Desk Portal.
   Click on CLEAR DATA.