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Try the New Chrome Extension Design

Overview

You can edit your Jira issues directly from your Gmail or Google Calendar. 

Expand
titleEditing issues allows you to
  • Edit summary
  • Description
  • Assignee
  • Labels
  • Include the 'email attachments', 'inline images', or include the 'email as attachment'
  • Edit the reporter
  • Upload files
  • Add a flag
  • Environment
  • Add a comment
  • Link the issue
  • Log work

Quick Steps

Step #

Action

1Go to your Gmail or Google Calendar
2Select an email, or a Calendar event you wish to edit a ticket from
3

Go to the Jira Extension in Chrome extension and select Edit from e-mail or Edit from Calendar

4

Search and select your desired Jira issue

5

Fill in the requested fields such as Assignee, Reporter, Flag, Environment, Labels

6

Select from the checkboxes the e-mail or event content that you need to include as comment, description, attachments

7

To upload attachments, you can drop or browse files to attach

8

Click on Link issue or Log work to expand

9

Click on Update


For more details, you can follow these steps. 


Expand
titleEdit From Email
  • Select an e-mail
  • Open Jira Extension in Chrome
  • Select Edit from e-mail

          Image Added

Feature Overview

Edit issue allows you to easily add new comments, upload attachments, edit assignee, log work, and more directly from your Gmail or Calendar

Quick Steps

Expand
titleComment From Gmail
  • Select an e-mail → open GTJ Chrome Extension → select 'Edit from e-mail'

          


  • Search, and select your issue, then click nextNext

    Note
    If you didn't found find your desired issue in the table, you can follow this link and check how to search for an issue.

         


By editing your issue you can:

  • Edit the comment, select what you want to add from the email as a comment (Full thread e-mail, e-mail header, e-mail body, e-mail timestamp)
  • Select the checkbox you want regarding attachments
  • You can also upload other attachments
  • Once done click on '' button
  • Summary, the Description, Assignee, Labels
  • Include Email attachments, Include inline images, or Include the email as attachment
  • All you need to do is to edit the fields you want and select the checkboxes that include the options you'd like to include

          Image Added


  • You can also edit the Reporter, Upload files, Add a flag, Environment, Add a comment
  • Once done, click on the Update button

          Image Added

  • You can Link this issue,and Log work

          Image Added          

         

  • You have successfully edited your issue successfully!


Expand
titleComment Edit From Calendar
  • Go to your Google Calendar, select
  • Select an event and click on it to edit it

         


  •  Open Jira Extension in Chrome
  • Select Open GTJ Chrome Extension → select 'Edit from Calendar'

            Image Added


  • Search, and select your issue, then click next Next

    Note
    If you didn't found find your desired issue in the table, you can follow this link and check how to search for an issue.

         


By editing your issue, you can:

  • Edit the Summary, the Description, Assignee, Labels,Reporter, and Upload files

          Image Added


  • You can also Add a flag, Environment, Add a comment,Upload attachments, Link this issue,and Log work
  • Once done, click on '' buttonthe Update button

            Image Added

         

  • You have successfully edited your issue!


Tip

Following these steps will help you edit your Jira issue successfully, and now you are ready to explore more features!


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