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- Select a specific portal from Portal screen
- Then select the request type you want to create issue on
- After that create screen will appear that contains different fields
- Fill fields with data and then press Create. Detail screen with the issue created will appear
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6-Â Three ways to view Detail screen
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- Open Requests
- And select the Request you want to view its details. Below screen should be shown
6.2Â From Notification Screen
- Open Notifications Screen
- And select the Notification you want to view its details. Below screen should be shown
6.3Â If you received a notification and you opened it
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- Press on Share Link
- Below share action will appear to give ability to share your Request link with other Apps
7.4 More Action
- Press on More
- Below action could appear if exists
- First option allows you to enable or disable getting notifications on specific ticket
- Second option allow to share your issue with users in your organization
- Last option are Transition options
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