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When an email matches your rule, the corresponding project and issue type will be pre-selected in the Create screen.

Quick Steps

Step #

Action

1

Go to Gmail → Open GTJ Chrome extension 

→ Go to the Settings screen, open Rules, and click Add

New

Rule


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2
  • Enter the Rule title
  •  then enter either emails or domains (comma separated), 
  • Once done, click Next.

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Hint:

3

Select the desired Project, Issue Type (and Request Type),

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then click Submit


4

Select the created rule so it will be activated.

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5

Now, when you open the Create new page, → if the sender's email or domain matches a selected rule, → the corresponding Project and Issue Type. will be automatically selected.