Outlook to JIRA allows users to save time by configuring roles. The goal of Roles is to auto-populate the project name and the issue type based on the sender email when creating new or creating from email. for example: If the user is Alain, the project and the issue type should be X and Y.
Configure a rule
To add new role please follow the below steps:
- Click on Outlook to JIRA tab
- Click on New Role
- Fill in the fields with the sender email, default project and issue type
- Click on Save
Check the good functionality of the role by trying to create a new issue from an email which the sender is OTJ@infosysta.com and check that the project and issue type are predefined
Edit a Role
To add an existing role please follow the below steps:
- Click on Outlook to JIRA tab
- Click on View Role
- Localize the role to edit in the list
- Click on edit
Delete a role
To delete an existing role please follow the below steps:
- Click on Outlook to JIRA tab
- Click on View Role
- Localize the role to delete
- Click on Remove