For Windows Add-in Users


After installing OTJ Jira for Outlook:

  1. Open Outlook
  2. Click on the “JIRA” icon displayed in the top right menu
  3. Click on “Setup” 
  4. A “JIRA Credentials” window will appear
  5. Fill the required fields:

After installing Outlook To JIRA:

1.1 Authentication

  • Go to Home Tab.
  • Click on OTJ Select
  • Jira Login page will open

  • Select a Profile, enter Jira server URL.
  • Click Sign In.
  • If user has created an application link. OAuth 1.0 Authentication Page open. (How to create application Link).
  • If user hasn't created an application link, he/she must enter the username and password.


  • Once all fields are filled with the right information, click on “Save”
  • A “Connection Successful” message should appear (only if the information provided is correct).

  • Click on "OK"

Note: Jira Cloud users must authenticate with OAuth 1.0. only.