After Adding OTJ Jira for Outlook Add-in:

  • Open your outlook account on a browser.
  • Select an email and click on more actions (...) to open actions menu.
  • Find OTJ Jira for Outlook and select Create issue.
  • Login page will open (if it is the first time you use the add-in). 

  • Entre your Jira URL
    • For Jira Cloud
      • Enter your email address and API Token.


        

    • For Jira Server
      • If OAuth 1.0 is enabled. A new window will open asking for permission to use your credentials to authenticate.
      • Click allow.

       

  • Basic Authentication
    • User must enter his/her username and password

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