This release includes an important fix that restores the proper display and handling of inline images and attachments in Jira when creating Jira tickets from emails that contain embedded media or attached files. We’ve upgraded the integration to use Microsoft Graph API, ensuring reliable rendering and compatibility with Microsoft updates.
Microsoft has begun deprecating parts of the Exchange Online API across Microsoft 365 tenants. As a result, certain features relying on these older endpoints were impacted, including:
Inline images failing to display correctly in Jira
Attachments not appearing or rendering in Jira
Migrated attachment and inline-image retrieval to Microsoft Graph API, Microsoft’s modern and supported API layer.
Updated request handling to ensure all media content (attachments, embedded images) is fetched through Graph.
Improved rendering logic in Jira so images and attachments now display correctly.
To ensure everything works smoothly:
Connect your current Microsoft account using the updated Microsoft Graph integration.
Grant the requested permissions when prompted — this enables secure access to images, attachments, and email data via Graph API.
We’d love your feedback! Please let us know how these updates enhance your workflow.
Don't hesitate to leave a review here!