Overview
Learn how to view all the issues related to a certain email, & how to add a comment, log work, edit issue details, or create another issue.
Quick Steps
Step # | Action |
|---|
| 1 | Go to an email in your Gmail account |
| 2 | Open the GTJ Jira Connector add-on |
| 3 | Select the View Related Issues option |
| 4 | All issues related to the selected e-mail will be displayed there |
| 5 | Expand the button and follow the steps below to check issue details or perform more actions |
| 6 | In case of no related issues to the selected email, an empty state card will be shown |
- Open the GTJ Jira Connector add-on after opening an email
- Select the View Related Issues option
- A list of related issues to the selected e-mail, will be displayed
- To check more details about a related issue, you can expand the button as below
- Check your issue details
- To perform more actions, you can click on the desired button icon from the buttons set, as shown below
- You can create another issue
- Add comment to the expanded issue
- Edit this issue details
- Or Log work to this issue
- In case you don't have related issues for the selected email, the following page will be displayed
- You can click on the Create Issue button, to create a new issue from the selected email.
- Also you can click on the Home button, to add new comment, edit issue details, or log work.
