(lightbulb) New Features:

  • Introduced a user-friendly onboarding flow that simplifies application configuration and enables administrators to quickly get started
  • Revamped issue glance design to include user information, voice recordings, and separate sections for created tickets

(tick) Improvements & Bug Fixes:

  • The authentication Token field now acts as a secure entry field

  • Renamed Twilio fields to align with Twilio's naming convention
  • Added phone number field on the confirm page
  • No license screen will appear on all newly added sections when the license expires
  • Resolved loading behavior issue during transitions between steps
  • Fixed 'Next' button bug not being disabled when no request type or resolution status was selected
  • Fixed page numbering bug
  • Fixed voice notes appearing in unrelated WhatsApp tickets bug
  • Resolved search issue using lower letter cases 
  • Updated documentation and screenshots to improve user experience
  • Implemented code improvements and refactoring for better performance
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