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titleHow to know if I'm using Jira Cloud or Jira DataCenter?

  • Jira Data Center or Server: The URL will likely be a custom domain (e.g., https://jira.yourcompany.com) or an internal domain without Atlassian's branding.

https://jira.yourcompany.com/Jira

https://jira.yourcompany.com

https://yourcompany.com


If you didn't know whats your Jira DC URL ask your IT or Jira Admin


Step#2: Login using your credentials

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titleJira Cloud Login Steps
StepsInstructions
1

Add your Jira Cloud URL and click on Login

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2

Enter the email that you usually use to access the Jira Cloud Instance

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3

In case you already have an API Token you can use it and click on Login, if not generate one by clicking on Generate Token

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titleSteps to Generate API Token
  1. Once you click on Generate Token you'll be taken to Manage Tokens page
  2. Click on the Create API Token button
  3. Give a name to that token (ex: DesktopAppForJira) and click on Create
  4. Copy the Token and save it in a place to be used later, and then paste it in the Token field in the Desktop App for Jira
  5. Click on Login

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4

Congrats! Good to go & start using the app


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titleJira DataCenter Login Steps
StepsInstructions
1

Add your Jira DC URL and click on Login

Expand
titleHow to know my Jira DataCenter URL

Access Jira from the web, and look into the URL field, it is similar to the below examples:

https://jira.yourcompany.com/Jira

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https://jira.yourcompany.com

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https://yourcompany.com


If you didn't know whats your Jira DC URL ask your IT or Jira Admin

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2

Enter the Username that you usually use to access the Jira DC Instance

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3

In case you already have an PAT (Personal Access Token) Token you can use it and click on Login, if not generate one by clicking on Generate Token

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titleSteps to Generate API Token
  • Once you click on Generate Token you'll be taken to Personal  Access Token page

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  • Click on the Create Token button

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  • Give a name to that token (ex: DesktopAppForJira), disable Automatic expiry and click on Create

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  • Copy the Token and save it in a place to be used later, and then paste it in the Token field in the Desktop App for Jira
  • Click on Login

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4

Congrats! Good to go & start using the app



Info
titleIf the feature still didn't work

If you're still not able to login after these steps, kindly click on *Not able to login!, click to send log file*  from Desktop App for Jira login screen, and please make sure that there is a file attached to be able to troubleshoot.