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That's not all, you can also attach all the email attachments to Jira tickets!

Quick Steps

Step #

Action

1Go to your Gmail and select the desired email
2

Go to the GTJ add-on

3Select Create new Issue, or Add Issue Comment
6

Check the checkboxes

  • 'Include email content'
  • Include email attachments
7

Click on Create

8

Go to the created ticket, and check the data

Detailed Steps:

  • Go to the create screen for example
  • Check the checkboxes 'Include email content' & Include email attachments
  • When you select 'Include email content' you'll see the summary field filled by the email subject directly
  • Click on Create

...

  • Go to the created ticket, you can click on 'View in Jira' button
  • And check the data:
    • Ticket summary is filled by the email subject
    • Ticket description is filled by the email body
    • if the email contains attachments you'll see all attachments attached to the Jira ticket

         


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