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Suppose you received a notification, then when you press on it details screen will open



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7- Request List Screen

7.1 Filters and search

7.1.1 For Filters

  • In order to filter Requests check below filters
  • Choose any filter and the list will update accordantly

7.1.2 For Search

  • press on What do you need help with?
  • And you can search the list and filter at the same time

7.2 Swipe Action

  • Swipe the list to the left to view some actions

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7.3 Share Link Action

  • Press on Share Link
  • Below share action will appear to give ability to share your Request link with other Apps
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7.4 More Action

  • Press on More
  • Below action could appear if exists

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  • First option allows you to enable or disable getting notifications on specific ticket
  • Second option allow to share your issue with users in your organization
  • Last option are Transition options

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8. Four ways to do Transition action in the App

8.1 From Request list screen

  • From Request list view
  • Press on the section pointed in below image

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  • Transition list will appear

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8.2 From Request list, on swipe (More action)

  • Swipe the view to the left
  • Press on More

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  • Transition list with some actions should appear

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8.3 From Details Screen

  • From the vertical ellipse at the top
  • In Detail screen press on vertical ellipse

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  • Transition list with some Actions will appear

8.4 On pressing on status in Details section

  • In Detail screen press on Status section

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  • Then transition list will appear