Outlook To JIRA offers two methods in order to create a ticket from an e-mail: 1-Create a new issue including E-mail: - Select an e-mail
- Right click on the e-mail
- Go to JIRA
- Click on Create
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2-Create a new issue including E-mail: - Select an e-mail
- From OTJ Menu in Outlook Ribbon
- Click on "Create From E-mail"
Create New issue no email included: - Click on the “JIRA” icon displayed in the top right menu in Outlook
- Click on “Create”
Once “Create” is clicked: - Create Issue Window appears
- Select a Project
Select an Issue Type Tip |
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If creating from an e-mail, e-mail title and body will be automatically filled |
4. Fill all the necessary fields 5. Click on “Create” 6. A window with a link to the created ticket in JIRA will appear
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