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How to resolve "File "EdgeDailog.exe" not found"?

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In case you've faced this error, that means OTJ Jira for Outlook DLL and EXE files wasn't installed successfully in your Program Files or Program Files (x86).

OTJ Jira for Outlook includes a new folder in Program Files or Program Files (x86) that holds the needed DLL & EXE files for OTJ to function as below:

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To resolve this you need to try the following:

  • Check with your IT Administrator why you're not able to install EXE files in Program Files or Program Files (x86) (IT might include domain control apps as CloudBlack that blocks installation processes)
  • Turn off any AntiVirus or a third-party app that might interfere in the installation process
  • Try reinstalling the app and make sure DLL & EXE files are included same as in the screenshot above

I was able to install the app, but wasn't able to create a ticket?

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How to resolve "The Program is blocked by group policy"?

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