Feature Overview
You can search for an existing issue To be able to add a comment or an attachment to an existing issue, you first need to search and select the issue.
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1- Searching for an issueWe support two search types, quick search and advanced search: - Quick search:
- You can quickly search for an issue by text. All the issues that contains this text will be returned in the dropdown
- Advanced search
- Using advanced search, you can make use of various issue parameters to find your issue:
- Projects:
- All issues inside the selected project will be returned
- Issue type:
- All issues with the selected issue type will be returned
- Status
- All issues with the selected status will be returned
- Text
- All issues containing the selected text will be returned
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You can select a combination of parameters |
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You can clear your search parameters by clicking on the "Clear" button |
2- Search resultAfter choosing your parameters, the search will automatically return a list of issues, with the following information: - Assignee
- Priority
- Issue type
- Status
- Summary
- Issue ID
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You can click on the issue ID to open the issue in JIRA |
3- Selecting an issueYou can now select an issue from the list in one of two ways: - By selecting the issue then clicking on the button "Add Selected issue"
- Or by double clicking on the issue
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| You have successfully searched and selected an issue. You can now |
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| add a comment or upload an attachment to the selected issue. For more information on how to |
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| add to an issue, go to this link. |