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1. Totally close the app and remove it from the background.
2. Make sure that you have Internet Connection.
3. Make sure that Notification feature is not blocked by your device:
   
   1. iOS:
      1. From your iOS device click open settings.
      2. Click on Mobile for Jira.
      3. Click on Notification.
      4. Make sure that Allow Notifications is turned On.

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         name RPReplay_Final1614108300.MP4 height 250

   2. Android:
      1. From your Android device click on settings.
      2. Click on Apps.
      3. Click on Mobile for Jira.
      4. Click on Notifications.
      5. Make sure that the feature is turned On.

      6. Multimediaview-file
         name Screen_Recording_20210223-205603_Settings.mp4 height 250

4. Open the app and login to your Jira instance if you're not done already.
5. Click on the Gear Icon (Settings) and check if notification is enabled. Check below video
   

Configure the way Push Notification is sent:

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