Learn how to block Users and/or groups with these steps.
Steps
- From your Administration Settings look for Block Users from Jira Access
- Search for the User and/or Group you want to block
- Click save to apply the changes
- Choose the default Request type that will be used by WhatsApp Connector for Jira while creating a new request
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If you're not able to view your request type please follow this link |
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To link WhatsApp Connector for Jira with new request types, please follow this link |
- Select the Resolution Status (When an issue status fits the selected resolution status and the user sends a new WhatsApp message, this message will be transferred into a new Jira issue)
- Once everything is in order, click 'save' and the JSM project will be linked to your Twilio Account
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To learn how to unlink your Twilio account, you can click on this link here.
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