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Learn what configurations to put in place from Mobile for Jira's mobile app side to use push notifications. 

Configuration needed from Mobile for Jira mobile app side:

1. Close the app completely and remove it from the background
2. Make sure that you have a good internet connection.
3. Make sure that the notification feature is not blocked by your device:
   
   1. iOS:
      1. From your iOS device, open Settings
      2. Click on Mobile for Jira
      3. Click on Notifications
      4. Make sure that Allow Notifications is turned On

      5. View file
         name RPReplay_Final1614108300.MP4 height 250

   2. Android:
      1. From your Android device, click on Settings
      2. Click on Apps
      3. Click on Mobile for Jira
      4. Click on Notifications
      5. Make sure that the feature is turned On.

      6. View file
         name Screen_Recording_20210223-205603_Settings.mp4 height 250

4. Open the app and login to your Jira instance if you haven't already
5. Click on Settings and check if notification is enabled.
6. Check the video below