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changes.mady.by.user Aliaa ElNashar

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Expand
titleOld Twitter config

Learn how to link a Twitter account to a Jira service desk project.

Widget Connector
urlhttp://youtube.com/watch?v=foFzSVEg5q0

Follow these steps:

1. Navigate to the project settings

2. On the left side menu of the project settings, click on Link Twitter Account

3. Click on Sign In with Twitter

4. A new tab will appear to Authorize Twitter Connector for Jira to access your account

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5. Once authorized, return to Jira and enter the authorization code

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6. Select a request type for when a message comes in

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7. Choose your closure status.

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Info

Twitter connector will use the status to define whether to add new tweets/messages as comments to the existing tickets or create a new ticket

Twitter Connector for Jira creates a user account named Twitter, this account will be used by the app to create new requests. Make sure not to delete it.


To learn how to unlink your Twitter account, you can click on this link here.




Expand
titleNew Twitter Config
  1. Navigate to Project Settings 
  2. Scroll to the Link Twitter Account section 
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  3. Enter your Application Key click here for more info
  4. Enter your Application Secret Token click here for more info
  5. Click Next
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  6. Click on Login with Twitter
  7. A new tab will appear to Authorize Your created App to access your account
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  8.  Once authorized, return to Jira and enter the authorization code
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  9. Select a request type for when a message comes in

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  10. Choose your closure status.

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    Info

    Twitter connector will use the status to define whether to add new tweets/messages as comments to the existing tickets or create a new ticket

    Twitter Connector for Jira creates a user account named Twitter, this account will be used by the app to create new requests. Make sure not to delete it.



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