X Connector for Jira offers real-time access to X's stream, allowing agents to receive, process, and collaborate on posts, as requests, in a reactive manner.
Get the most out of X Connector for Jira
- link one or more X accounts with the related Jira Service Desk project
- Capture public mentions and direct messages on X as tickets
- Allow agents to respond to users by adding a public comment
- Replies will be added as a comment in Jira