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  1. Click on the BASIC label.
  2. Enter your site URL that could be for example:
    1. You can copy/paste the URL displayed in your browser for example in our case it is https://css.infosysta.com/secure/Dashboard.jspa.
    2. You can enter your base URL as jira.exmple.com or https://jira.exmple.com.
    3. Your site might contain context path so you need to enter it as jira.exmple.com/jira or https://jira.exmple.com/jira.
    4. If your instance is an Atlassian Cloud you can enter the URL as example.atlassian.net.
  3. Click on validate URL when it's validated the username and password field will revield.
  4. Enter your username and password that you usually used in your Jira site.


Multimedia
nameRPReplay_Final1707121317.MP4desktop app login steps.mov

Login through Cloud instances:

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  1. Click on SSO label, username and password fields will disappear.
  2. Copy the link that you usually used to login to your instance from the web browser and paste it in URL field.
  3. Click login, you'll be redirected to your instance to login (This procedure may take a few minutes for your site to load).


Multimedia
nameUntitled video - Made with Clipchamp.mp4desktop app sso login.mov

Info

SSO is implemented to support single-sign-on login such as ADFS, OKTA, OneLogin.

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