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Overview

Learn how to add comments to Jira issues directly from Gmail or Calendar.

Quick Steps

Step #

Action

1Go to your Gmail or Calendar
2Select an email, or edit a Calendar event that you wish to add a comment using
3

Go to the GTJ Chrome extension and select Comment from e-mail or Comment from Calendarselect Add to issue or View related issues

4

Search for and select your desired Jira issue

5

Fill in the requested fields

6

Check the right box for the attachment you want to include as a comment

Click on the three dots on the upper right side

6

choose Add comment option

7

you will be redirected to another page

7

To upload attachments, you can drop files or browse files to attach

8

Click on Add internal noteComment


For more details, you can follow these steps.

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Expand
titleComment From Gmail
  • Select an e-mail
  • Open the GTJ Chrome Extension
  • Select Comment from e-mail Add to issue or View related issues

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  • Search for and select your issue, then click Nextissue

  • Click on the three dots on the upper right side of the issue

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  • click on Add comment option.

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Note
If you didn't find your desired issue in the table, you can follow this link and check how to search for an issue there.
       


  •  
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  • Edit the comment by selecting what you want to include from the email
    (Full thread e-mail, e-mail header, e-mail body, e-mail timestamp)
  • Check the right box for the attachment  you want to include
  • Click on the Add internal note button when you're done

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  • you will be redirected to the add comment page
  • you can include Email content or add a comment
  • click on Add when you are done

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  • You have now successfully added a comment and attachments!comment 
Expand
titleComment From Calendar
  • Go to your Google Calendar
  • Select an event and click to edit it

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  • Open the GTJ Chrome Extension
  • Select Comment from Calendar Add to issue or view related issues

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  • Search for and select your issue, then click Nextclick three dots on the upper left corner


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  • click on Add comment option.

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Note
If you didn't find your desired issue in the table, you can follow this link and check how to search for an issue there.
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  • Edit the commentUpload attachments
  • Click on the Add internal note Add  button when you're done

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  • You have now successfully added a comment and attachments!


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