| Info |
|---|
| Learn how to block |
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| users and/or groups with these steps. |
Steps
- Go to the Administration settings
- Search for the From your Administration Settings look for Block Users from Jira Access option on the left-side panel
- Search for the User user and/or Groupgroup you want to block
- Click save to apply the changes
- Choose the default Request type that will be used by WhatsApp Connector for Jira while creating a new request
| Warning |
|---|
If you're not able to view your request type please follow this link |
| Info |
|---|
To link WhatsApp Connector for Jira with new request types, please follow this link |
- Select the Resolution Status (When an issue status fits the selected resolution status and the user sends a new WhatsApp message, this message will be transferred into a new Jira issue)
- Once everything is in order, click 'save' and the JSM project will be linked to your Twilio Account
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| title | NewTwilio Config |
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| Tip |
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| Learn how to unblock users and/or groups here. |
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