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X account to a Jira service desk project |
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. | Widget Connector |
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| url | http://youtube.com/watch?v=foFzSVEg5q0 |
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1. |
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Navigate to the project settings 2. On the left side menu of the project settings, click on |
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X 4. A new tab will appear to Authorize X Connector for Jira to access your account  Image Modified
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, return to Jira and enter the authorization code  Image Modified
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4- Then, you will need to select request type where the new tickets will be created.
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6. Select a request type for when a message comes in Image Added 7. Choose your closure status.  Image Added
| Info |
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X Connector will use the status to define whether to add new tweets/messages as comments to the existing tickets or create a new ticket X Connector for Jira creates a user account named X, this account will be used by the app to create new requests. Make sure not to delete it. |
To learn how to unlink your X account, you can click on this link here. |
| Expand |
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- Navigate to Project Settings
- Scroll to the Link X Account section
 Image Added - Enter your Application Key click here for more info
- Enter your Application Secret Token click here for more info
- Click Next
 Image Added - Click on Login with X
- A new tab will appear to Authorize Your created App to access your account
 Image Added - Once authorized, return to Jira and enter the authorization code
 Image Added Select a request type for when a message comes in Image Added Choose your closure status. Image Modified
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X Connector will use the status to define whether to add new tweets/messages as comments to the existing tickets or create a new ticket |
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X Connector for Jira creates a user account named |
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X, this account will be used by the app to create new requests. |
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Make sure not to delete it. |
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Related Content
| Content by Label |
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| showLabels | false |
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| showSpace | false |
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| cql | label = "add-twitterx-admin" |
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