Create a support ticket through our portal https://css.infosysta.com/servicedesk/customer/portal/14/group/40, and make sure to provide do the following: - Share with us Find the logs of Mobile for Jira add-on , logs
(They can be founded found on the server where the Jira instance is installed under the same log directory of Jira ([Example: C:\Program Files\Atlassian\Application Data\JIRA\log]). - Share logs with us Mobile for Jira logs us by clicking on the gear icon Settings and select select Contact Support.
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