To login successfully through Desktop App for Jira, you need to follow the below steps
Step#1: To check before Login
- Make sure that you're
Ensure Internet Connectivity: Confirm you are connected to the internet
throughvia Wi-Fi or
Mobile DataEthernet.
Access to Internal Systems: If
yourthe Jira
instance is not published to the public, make sure tois hosted internally, connect to your
company's network. (Try your phone browser to be sure that you're able to reach your Jira instance).- If your company's network had a Proxy or any Certificate authority, please liaise with your IT admin to apply the needed configuration on your device.
company’s network and verify access through a browser.
Proxy or Certificate Requirements: If the network uses a proxy or certificate authority, coordinate with your IT department to configure your device appropriately.
VPN Configuration: For networks requiring VPN access, ensure you have the correct VPN setup by consulting with your IT administrator
If your company's network needs any VPN configuration, please liaise with your IT Admin to share with your the needed configuration.
Step#2: Locate your Jira URL
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Jira URL is the link you use in the browser to access your Jira instance |
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Step#3: Login using your credentials
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