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To login successfully through Desktop App for Jira, you need to follow the below steps

Step#1: To check before Login

Ensure Internet Connectivity: Confirm you are connected to the internet via Wi-Fi or Ethernet.
Access to Internal Systems: If the Jira is hosted internally, connect to your company’s network and verify access through a browser.
Proxy or Certificate Requirements: If the network uses a proxy or certificate authority, coordinate with your IT department to configure your device appropriately.
VPN Configuration: For networks requiring VPN access, ensure you have the correct VPN setup by consulting with your IT administrator.

Note
Jira URL is the link you use in the browser to access your Jira instance

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title	1- Determine if you're using Jira Cloud or Jira DataCenter?

Jira Cloud: The URL typically contains .atlassian.net (e.g., https://yourcompany.atlassian.net).
Jira Data Center or Server: The URL will likely be a custom domain (e.g., https://jira.yourcompany.com) or an internal domain without Atlassian's branding.

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title	2- Enter your Jira URL correctly

Example	Hosting	Preview
https://yourcompany.atlassian.net	Cloud	Image Modified
https://jira.yourcompany.com/

Jira

Note
If you don't know what is your Jira URL ask your IT or Jira Admin

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title	Jira Cloud Login Steps

Steps

Instructions

1

Add your Jira Cloud URL and click on Login

2

Enter the email that you usually use to access the Jira Cloud Instance

3

In case you already have an API Token you can use it and click on Login, if not generate one by clicking on Generate Token

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title	Steps to Generate API Token

Once you click on Generate Token you'll be taken to Manage Tokens page
Click on the Create API Token button
Give a name to that token (ex: DesktopAppForJira) and click on Create
Copy the Token and save it in a place to be used later, and then paste it in the Token field in the Desktop App for Jira
Click on Login

4

Congrats! Good to go & start using the app

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