Follow the below steps in order to get Mobile for JSM Portal installed in your JIRA instance:
1- Download and install App from Atlassian Marketplace
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- For Server:
Multimedia name Screen Recording 2021-02-23 at 1.23.01 PM.mov - For cloud :
Multimedia name Screen Recording 2021-02-23 at 1.30.32 PM.mov
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NB: For Jira 8.x and above for server instances when you click on the gear icon the "add-on" button is replaced with "Manage app".
2- Install the app on your Mobile device from Playstore and/or Appstore
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Check below links to download JSMobile - Service Management Portal App :
3- Login to your JSM from Mobile
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Check this Link to login successfully to JSMobile - Service Management Portal
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