Question: What do I do if I'm unable to log in from Mobile for Jira?

If you can't log in to Mobile for Jira, follow these steps to troubleshoot the issue.

  1. Make sure that the Jira version you have is or above 5.2.

  2. If you have installed Mobile for Jira enterprise edition, make sure the thatMobile for JIRA add-on is installed in your Jira instance.

  3. Make sure you are using the correct Jira URL, it should be the same URL that you use on your browser.

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