Question: What do I do if I get an Invalid URL error message?

If you are getting an Invalid URL error message, ensure the following:

  1. Confirm that you are connected to your local network if your Jira instance is not hosted online

  2. Take a screenshot of the error that you're getting

  3. If there are any special characters (non-alphanumeric) in the username or password

Then email us at support@infosysta.com with all of this information.

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