Question: What do I do if I get an Invalid URL error message?
If you are getting an Invalid URL error message, ensure the following:
Confirm that you are connected to your local network if your Jira instance is not hosted online
Take a screenshot of the error that you're getting
If there are any special characters (non-alphanumeric) in the username or password
Then email us at support@infosysta.com with all of this information.