Feature Overview
1- Add a Comment or an attachment to an Existing Issue
After selecting an issue, you will be redirected back to the "Add to Issue" screen where you can add a comment or upload an attachment.
By default, the email body is automatically filled in the comment box and the email inline images are added as attachments. You can easily choose not to include them using the quick settings, or by changing the global settings from the settings page, as per this link.
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Rich-text is supported in comments |
2- Add an attachment to an Existing Issue
In addition to adding a comment, you can also add attachments to an existing issue.
By default,
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23- Quick Settings
We support the following quick settings from the directly from the "Add to issue" screen:
- Include e-mail as attachment
- Include Inline images
- Include email content
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Quick settings from the "Add to Issue" screen will override your default global settings selected from the "Settings" screen |