About:
WhatsApp Connector for Jira is the ultimate tool for omnichannel support for better feedback through WhatsApp. It allows for much more versatile communications when integrated with Jira to help optimize how your team handles its service management
The app allows you to:
- Link your WhatsApp support account with Jira Service Management
- Configure a default request type
- Transform WhatsApp messages into Jira tickets automatically
- Work and interact with WhatsApp messages from Jira
- Share images and files from Jira
Administration Guide
- How to Install WhatsApp Connector for Jira
- How to Authenticate Your Twilio Account in WhatsApp Connector for Jira
- How to Link Twilio Account with WhatsApp Connector for Jira
- How to Unlink Your Twilio Account from WhatsApp Connector for Jira
- Where to Find Your Twilio Credentials
- Where to Find Your Webhook
FAQ:
Get help & Support:
For more help when using the app, please head to our customer portal and one of our agents will be happy to assist you with whatever you need.
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