Here at Infosysta Apps, we are thrilled to share with you the newest features coming your way with our latest release of OTJ Jira for Outlook, v.3.0.7. Our goal is to enhance the overall customer experience, and to make the app easy to use. Check out the latest features below!
New Create screen tab
This new release brings with it a new 'Screen' tab in the 'Settings' screen, in addition to the pre-existing 'Jira login' and 'About' tabs. The new tab will help with some quick actions, such as to include email attachments, inline images, and the email content.
New request types for service desk projects
When selecting a service desk project type, you now have the option of including a variety of 'Request types' that weren't available before.
Logging work from the Create screen
Previously, you could only log work when you go to 'View issue' and do it through 'Related issues'. Now you can now log work straight from the 'Create' screen.
Additional quick actions in the View issue screen
To help speed up the work process, we have included more quick actions that are now supported through the 'View issue' screen. Here are some of the quick actions available for use:
- Open in Jira
- Assign to me
- Watch/unwatch
- Log Work
- Attach
- Status
- Link issue
- Create subtask
- Add flag