Learn what to do when your Telegram bot is connected to your project, but you're still not receiving the tickets in Jira. 


This issue probably happened because the Telegram Bot you have connected to your account might have been idle for over 48 hours, so Telegram disabled sending updates and Telegram messages to our back end. This can be fixed with the following steps.

Follow these steps:

1. Head over to your Project settings.

2. Search for Link Telegram Bot.

3. Click Edit 

4. Click next on all steps, and you should be all set

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